Home/About Philip
~30 min
arrival for local emergencies
24/7
genuinely live emergency line
★ 5.0
120+ five-star Google reviews
40+ yrs
City & Guilds certified
Ipswich●Kesgrave●Felixstowe●Woodbridge●Stowmarket●Hadleigh●and every village in between
!
Mid-emergency right now? Skip the biography: turn off your internal stopcock (clockwise, usually under the kitchen sink) and call. Philip answers personally, day or night.
Call 07977 857224One Plumber, Four Decades of Suffolk Homes
PD Parnell Plumbing is run personally by Philip Parnell, City & Guilds certified and based on Sidegate Lane in east Ipswich. Crucially, it is Philip himself who carries out every job: the person who answers your call is the same experienced plumber who arrives at your door, quotes the work and completes it.
More about how Philip works ▾
It is always Philip at the door
What You Can Expect from Philip
Read the reviews below and the same three promises come up, year after year.
He answers personally
●Calls, emails and callback requests answered by Philip himself, often within the hour.
●Practical advice over the phone first, sometimes solving the problem before any visit is needed.
●A genuinely live emergency line at night, at weekends and on bank holidays.
He turns up when he says
●On time for planned work, and fast in a crisis: reviewers mention arrivals within twenty and thirty minutes.
●Same-day visits for urgent problems wherever possible.
●Honest arrival estimates for outlying towns rather than vague promises.
What Philip Does
Emergency and everyday plumbing for homes and businesses across Suffolk.
Burst & leaking pipes
Isolated, repaired and pressure-tested, not just patched.
Burst Pipe Repair →
Blocked toilets
Cleared quickly and hygienically, with cistern and flush faults repaired.
Blocked Toilet Repair →
Blocked sinks
Kitchen and bathroom sinks flowing again, with the cause found and fixed.
Blocked Sinks →
Overflowing cisterns
Stopped, repaired and reinstated to full working order.
Overflowing Cisterns →
Blocked drains
Drains and outside gullies cleared fast, before wastewater backs up.
Drain Unblocking →
Leak detection & repair
Hidden leaks traced to the true source before they cause damp and damage.
Leak Detection →
Rated 5.0, More Than 120 Times
Fifty recent five-star reviews are paraphrased below for space; the originals, and dozens more, are on Google.
G
5.0
★★★★★
120+ Google reviews
★★★★★
I used the call-back form and Phil rang within the hour. Rather than quoting, he talked me through fixing the problem myself over the phone. Genuinely rare service, he'll be my first call every time.
David Abbott
★★★★★
From my first message the communication was prompt and professional. Phil came out and resolved my leak in no time, explaining the fix in plain terms. Responsive, knowledgeable and trustworthy, highly recommend.
Callum Outridge
★★★★★
Phil sorted some old plumbing issues at my property. I left him the key as I was out, and he completed the work professionally, left the place spotless and charged a fair price. Highly recommend.
Neil Higgins
★★★★★
Phil traced the source of a leak and fitted a new cistern in my upstairs toilet. Quick, professional and reliable throughout. I'll definitely use him again and happily recommend him to others.
Karl Brooks
★★★★★
Phil did a great job fixing our kitchen tap and re-plumbing under the sink to free up cupboard space. Courteous, professional and friendly, he'll be my first call for any future plumbing.
Stuart Foulston
★★★★★
Phil came within minutes when a downstairs ceiling started leaking, found the source and fixed a builder's botched job. He even sent me footage for the builder. Reliable, talented and a real gentleman.
Anne Smith
★★★★★
Even though he was off work at the time, Phil gave me helpful, friendly advice over the phone and got my leak stopped. That kind of service is hard to find these days. Thank you.
Liam Finch
★★★★★
Phil came out for the initial quote and his knowledge made it obvious he was the man for the job. Everything was done on time and left very tidy. I'd thoroughly recommend him.
Julie French
★★★★★
Phil replaced our kitchen sink and tap, which needed some re-plumbing. A pleasant, honest chap who works tidily, he left the kitchen cleaner than he found it. Thank you, highly recommend.
Brian Chadwick
★★★★★
Phil replied to my enquiry while on annual leave, quickly booked me in, came for an accurate quote and carried out the work soon after. Fast, clean and hassle-free. I can only recommend him.
Adam Katona
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Read 40 more reviews ▾
Areas Philip Covers
Philip serves Ipswich and the surrounding Suffolk area, including all the main IP postcode districts and the towns on these pages. If you are not sure whether he covers your street, call and ask: you will get a straight answer.
